# Managing Users > Source: https://parallelworks.com/docs/organization-admin/managing-users # Managing Users This page explains how to list, create, import, edit, and delete users on ACTIVATE. ## Listing Users From the **Organizations** list, select your organization. The **Users** page is the default view. The users table displays the following columns: - **User** — Avatar, display name, and email address. A green dot on the avatar indicates the user is currently online (active within the last 60 seconds). - **Status** — Shows **Active** (green badge) for licensed users or **No license** (amber badge) for users without a license. - **Last Login** — The date and time of the user's most recent login. - **Actions** — Available actions such as **Impersonate user** (platform administrators only). ### Searching and Filtering Use the **search field** above the table to filter users by username or email. Results update automatically as you type. Filter pills below the search field let you narrow the list: - **All** — Show all users. - **Active** — Show only users with an active license. - **No license** — Show only users without a license. ### Sorting Click the **Username** or **Last Login** column headers to sort the table by that column. Click again to reverse the sort order. ### Pagination The table displays 50 users per page. Use the **Previous** and **Next** buttons at the bottom of the table to navigate between pages. The table auto-refreshes every 30 seconds to keep the data current. ## Creating New Users To create a new user individually: 1. On the **Users** page, click the **Add user** button in the top-right corner. 2. Fill in the form fields, which are arranged in a 2x2 grid: - **Name** — The user's display name. - **Username** — Must contain only alphanumeric characters, periods, and hyphens. - **Email** — The user's email address. - **Password** — Must meet complexity requirements (see below). 3. Click **Create user** to submit. ### Password Requirements Passwords must meet all of the following complexity requirements: - Minimum length - At least one uppercase letter - At least one lowercase letter - At least one number - At least one special character :::info We do not send any emails regarding the creation of new users. You will need to share the login credentials with the user directly. ::: ## Importing Users The import feature lets you create multiple users at once using a CSV file. It can also be used for mass-updating existing users. 1. On the **Users** page, click the **Import** link next to the **Add user** button. 2. Follow the 3-step process: ### Step 1: Download Template Click **Download template** to download a CSV file. Open the file in any spreadsheet editor (Excel, Numbers, Google Sheets, etc.). ### Step 2: Fill In the CSV The CSV template includes the following fields: | Field | Description | |-------|-------------| | `username` | Required. The user's login name. | | `password` | The user's password. | | `name` | The user's display name. | | `email` | The user's email address. | | `uid` | Optional. A custom user identifier. | | `groups` | Optional. Group names separated by semicolons (e.g., `engineering;design`). | | `active` | Whether the user account is active. | ### Step 3: Upload and Import 1. Click **Upload template** and select your completed CSV file. 2. A preview table displays the uploaded data. Review it for accuracy. 3. Click **Import** to create the users. After the import completes, an **Import Log** appears showing per-user results, including any errors that occurred. :::info Troubleshooting On macOS, spreadsheet applications may attempt to save a CSV file in a different format (e.g., `.numbers` or `.xlsx`). Ensure you save the file as a `.csv` before uploading, as the import feature only accepts CSV files. ::: ## Editing Users Click a username in the users table to open the user detail page. The user detail page uses a two-column layout: - **Left column — User Details panel** - **Username** — Read-only, cannot be changed after creation. - **Name** — Editable display name. - **Email** — Editable email address. - **Status** — Current account status. - **Created** — Date the account was created. - **Organization** — The organization the user belongs to. - **Right column — User Activity** (platform administrators only) - Displays a graph of the user's activity over the past year. Click **Update User** to save any changes to the user details. ### Feature Previews Organization administrators can toggle feature flags for individual users in the **Feature Previews** section of the user detail page. This is useful for enabling upcoming features for testing. ### Platform Admin Settings Platform administrators have access to additional settings: - **No seat** — When enabled, the user does not consume one of the organization's allotted seats. Useful for service accounts or test accounts. - **Admin** — Grants the user platform administrator privileges. ## User Detail Sub-Pages The user detail page includes a navigation bar at the top with links to the following sub-pages: ### Groups View and manage the user's group memberships. - Use the dropdown to add the user to a group. - Click the trash icon next to a group to remove the user from it. ### Workspace Configure the user's workspace settings: | Setting | Description | |---------|-------------| | **Type** | Workspace type (Docker or Kubernetes). | | **User Host** | The host where the workspace runs. | | **Image** | The container image for the workspace. | | **CPU Min / Max** | Minimum and maximum CPU allocation. | | **Memory Min / Max** | Minimum and maximum memory allocation. | | **Ephemeral Storage Max** | Maximum ephemeral storage capacity. | | **Debug Mode** | Enable debug mode for troubleshooting. | ### External Auth View and edit external authentication mappings for each configured authentication method. Available fields depend on your organization's auth configuration and may include: - **CAC ID** - **LDAP UID** - **OIDC Sub** ### Delete A delete confirmation page that displays the resources associated with the user that will be cleaned up upon deletion. See [Deleting Users](#deleting-users) for details. ## User Actions The user detail page includes an action bar with the following options. Available actions depend on your role. ### Impersonate User *Platform administrators only.* Click **Impersonate User** to log in as the selected user. This is useful for troubleshooting issues from the user's perspective. ### Restart Workspace Click **Restart Workspace** in the action bar. A confirmation dialog will appear asking: *Are you sure you want to restart [user's] workspace?* Click **Restart** to confirm. This is useful if the user is experiencing platform errors. :::info Troubleshooting Please contact us if restarting the workspace does not resolve the user's errors. ::: ### Disable / Enable User Click **Disable User** to deactivate the account. Disabled users: - Cannot log in to ACTIVATE. - Do not consume one of the organization's allotted seats. To re-enable the account, click **Enable User** from the same action bar. :::caution A warning is displayed if the user has active resources when you attempt to disable their account. ::: ### Change Password Click **Change Password** to open a modal with two fields: - **New Password** — Enter the new password (must meet password complexity requirements). - **Confirm Password** — Re-enter the new password. ### Remove MFA *Platform administrators and organization administrators only.* Click **Remove MFA** to remove multi-factor authentication from the user's account. The user will need to set up MFA again on their next login if MFA is required by the organization's policies. ### Revoke Login Sessions Click **Revoke Login Sessions** to force the user out of all active sessions. The user will need to log in again. ### Delete User Click **Delete User** to navigate to the delete confirmation page. See [Deleting Users](#deleting-users) for details. ## Deleting Users To delete a user: 1. Navigate to the user detail page by clicking their username in the users table. 2. Click **Delete User** in the action bar, or navigate to the **Delete** sub-page. 3. The delete confirmation page displays a list of resources associated with the user, including each resource's name, type, and status. 4. Click the **Delete** button. 5. A confirmation modal appears. Confirm the deletion. :::caution If the user has active resources, an amber warning explains that those resources will be deprovisioned as part of the deletion process. ::: ## Monitoring User Status In the users table, users who have been online within the past minute display a green status dot on their avatar. This provides a quick way to see which users are currently active on the platform.