Restarting User Workspaces
This page explains how to restart user workspaces. This feature is useful if a user is experiencing errors on the platform.
The steps included on this page can only be completed by PW platform administrators and users with the org:admin role. For more information, please see About Group Roles.
Navigate to your organization settings (Username > Organization).
On the next page, click Users.
In Users, click the user’s name.
In the user’s profile settings, click Options.
Click Restart Workspace.
A dialog box will appear with the message Are you sure you want to restart [user’s] workspace?
Click Restart. After the workspace has restarted, you’ll see the message User workspace killed.
Please contact us if you restarted the workspace because the user was experiencing errors and the errors aren’t resolved after restarting.