This page explains how to list, create, import, edit, and delete users on ACTIVATE.
From the Organizations list, select your organization. The Users page is the default view.
The users table displays the following columns:
Use the search field above the table to filter users by username or email. Results update automatically as you type.
Filter pills below the search field let you narrow the list:
Click the Username or Last Login column headers to sort the table by that column. Click again to reverse the sort order.
The table displays 50 users per page. Use the Previous and Next buttons at the bottom of the table to navigate between pages.
The table auto-refreshes every 30 seconds to keep the data current.
To create a new user individually:
On the Users page, click the Add user button in the top-right corner.
Fill in the form fields, which are arranged in a 2x2 grid:
Click Create user to submit.
Passwords must meet all of the following complexity requirements:
We do not send any emails regarding the creation of new users. You will need to share the login credentials with the user directly.
The import feature lets you create multiple users at once using a CSV file. It can also be used for mass-updating existing users.
On the Users page, click the Import link next to the Add user button.
Follow the 3-step process:
Click Download template to download a CSV file. Open the file in any spreadsheet editor (Excel, Numbers, Google Sheets, etc.).
The CSV template includes the following fields:
| Field | Description |
|---|---|
username | Required. The user's login name. |
password | The user's password. |
name | The user's display name. |
email | The user's email address. |
uid | Optional. A custom user identifier. |
groups | Optional. Group names separated by semicolons (e.g., engineering;design). |
active | Whether the user account is active. |
After the import completes, an Import Log appears showing per-user results, including any errors that occurred.
Troubleshooting
On macOS, spreadsheet applications may attempt to save a CSV file in a different format (e.g., .numbers or .xlsx). Ensure you save the file as a .csv before uploading, as the import feature only accepts CSV files.
Click a username in the users table to open the user detail page.
The user detail page uses a two-column layout:
Left column — User Details panel
Right column — User Activity (platform administrators only)
Click Update User to save any changes to the user details.
Organization administrators can toggle feature flags for individual users in the Feature Previews section of the user detail page. This is useful for enabling upcoming features for testing.
Platform administrators have access to additional settings:
The user detail page includes a navigation bar at the top with links to the following sub-pages:
View and manage the user's group memberships.
Configure the user's workspace settings:
| Setting | Description |
|---|---|
| Type | Workspace type (Docker or Kubernetes). |
| User Host | The host where the workspace runs. |
| Image | The container image for the workspace. |
| CPU Min / Max | Minimum and maximum CPU allocation. |
| Memory Min / Max | Minimum and maximum memory allocation. |
| Ephemeral Storage Max | Maximum ephemeral storage capacity. |
| Debug Mode | Enable debug mode for troubleshooting. |
View and edit external authentication mappings for each configured authentication method. Available fields depend on your organization's auth configuration and may include:
A delete confirmation page that displays the resources associated with the user that will be cleaned up upon deletion. See Deleting Users for details.
The user detail page includes an action bar with the following options. Available actions depend on your role.
Platform administrators only.
Click Impersonate User to log in as the selected user. This is useful for troubleshooting issues from the user's perspective.
Click Restart Workspace in the action bar. A confirmation dialog will appear asking: Are you sure you want to restart [user's] workspace?
Click Restart to confirm. This is useful if the user is experiencing platform errors.
Troubleshooting
Please contact us if restarting the workspace does not resolve the user's errors.
Click Disable User to deactivate the account. Disabled users:
To re-enable the account, click Enable User from the same action bar.
A warning is displayed if the user has active resources when you attempt to disable their account.
Click Change Password to open a modal with two fields:
Platform administrators and organization administrators only.
Click Remove MFA to remove multi-factor authentication from the user's account. The user will need to set up MFA again on their next login if MFA is required by the organization's policies.
Click Revoke Login Sessions to force the user out of all active sessions. The user will need to log in again.
Click Delete User to navigate to the delete confirmation page. See Deleting Users for details.
To delete a user:
Navigate to the user detail page by clicking their username in the users table.
Click Delete User in the action bar, or navigate to the Delete sub-page.
The delete confirmation page displays a list of resources associated with the user, including each resource's name, type, and status.
Click the Delete button.
A confirmation modal appears. Confirm the deletion.
If the user has active resources, an amber warning explains that those resources will be deprovisioned as part of the deletion process.
In the users table, users who have been online within the past minute display a green status dot on their avatar. This provides a quick way to see which users are currently active on the platform.
